How much is too much process?

Policies and procedure documents for business

Processes are designed to help companies grow, develop best practices, and improve efficiency. If they’re not regularly evaluated, however, they can quickly get out of control.  Too much emphasis on process can stifle innovation and creativity.

In a study of U.S. and European companies, the Boston Consulting Group found that “over the past fifteen years, the amount of procedures, vertical layers, interface structures, coordination bodies, and decision approvals needed…has increased by anywhere from 50 percent to 350 percent.” In addition, “managers spend 40 percent of their time writing reports and 30 percent to 60 percent of it in coordination meetings.”*

Businesses use processes because it allows them to measure productivity and progress, which, in turn, makes people feel more accountable and efficient. When processes are used correctly, they should simplify and standardize necessary works tasks that allow a business to operate smoothly. They are meant to enable companies to undertake complex work.

The situation becomes unhealthy and dysfunctional when there are so many processes in place that they restrain the people they’re supposed to help.  Processes should empower people, not make their lives more difficult.   If your employees spend considerable time asking for – or seeking – permission before executing a task, if they’re attending unnecessary or redundant meetings, or if their days are filled with answering irrelevant or unimportant emails, you’ve got a problem.   When this happens, the processes have become a bureaucracy – one that is stifling effectiveness and flexibility, as well as sacrificing creativity and innovation.

Here are five indications that processes has become a problem in your workplace:

 

  1. Lack of clear vision: Great companies crave a big-picture vision and important goals to strive for. Unfortunately, many companies have vision statements that are filled with jargon and buzz words, but devoid of any actual meaning. This creates a lack of real purpose within the organization.

 

  1. Empowering with permission—but without action: Often we give our employees more responsibility, but our processes insist they obtain an unreasonable number of approvals (or sign-offs) before they can actually get the work done. This is not empowering, but rather, it signals a lack of trust.

 

  1. Too much dependence on meetings: Productive and collaborative teamwork does not require meetings for every single decision, task, or action. Employees can become ineffective or overwhelmed when they find themselves constantly stuck in meetings. This dependence on meeting indicates that politics have taken precedence over productivity.

 

  1. Leaders who focus on process instead of people: Too often managers, supervisors, and other leaders look to processes, and not people, when they want to try to solve problems. This approach doesn’t work! Instead of recognizing that a person needs more training to do a certain task, for example, a new software is purchased to try and do the task for them – or make it easier. This signals a lack of humanity.

 

  1. Management acts as judge: The purpose of at least some meetings should be to encourage creating, thinking, or building. If managers consistently oppose all new ideas from employees – or balk if/when they question the status quo, then this signals a lack of openness or perspective.

 

Don’t let process become your company’s culture.  Yes, you want to efficiently – and consistently – produce outstanding results, however if your employees have jobs that depend on meeting metrics and maintaining the status quo, they’ll be reluctant to spend their energy towards invention, innovation, and creating something new.

Barrister Executive Suites, Inc. expanding in Santa Monica’s SeaRise Office Tower

 

SANTA MONICA, CA – Barrister Executive Suites, Inc, recently announced its plans to expand within Santa Monica’s SeaRise Office Tower located at 233 Wilshire. Barrister has taken 7,641 square feet on the 4th Floor as an additional Barrister suite.  The Class A office building is owned by Equity Office, one of the largest office building owners in the country.

Barrister was represented by Ron Burkhardt, Managing Director out of the West Los Angeles office of Newmark Grubb Knight Frank.

Commenting on Barrister’s new expansion, Carrie Gates, Vice President of Leasing and Marketing at Barrister states, “We were so glad that Ron brought us the location, it is the perfect fit for our unique needs. Barrister is very enthusiastic about remaining in 233 Wilshire, this Class A building allows Barrister to offer a selection of offices and price points in Santa Monica.”

Barrister Executive Suites will occupy a portion of the 4th Floor, which features magnificent 360° full height window views of the Pacific Ocean and the Westside of Los Angeles.  Onsite amenities provided by the building include 24/7 manned security and valet parking.

This new lease opportunity will be available September 1, 2015.  Barrister is actively preleasing Full Time Offices now.  Barrister is also offering a full range of Virtual Office Packages, which are a full-identity office service for professionals that are constantly out of the office travelling, or for those who work from a home office.  Our Southern California Virtual Offices starting at $99 are a cost saving way to give your office a professional image without risking how your company is perceived by clients or potential clients.  The packages offer services such as mail handling, conference room privileges, and personalized telephone answering that is linked to a tenant’s cell phone.

 

About Barrister Executive Suites, Inc.

The originator of the executive suite concept, Barrister was founded in 1966 as a cost-effective alternative to traditional office space by providing turnkey office space, virtual offices, meeting room facilities, and administrative support services. Independent business practitioners, small start-up companies, and national corporations benefit by having more time to focus on their core business with less financial risk. Today, with 26 locations throughout Southern California, Barrister operates with a foundation of longevity and financial stability in providing its tenants with a business-friendly environment coupled with exceptional customer service. Additional information on Barrister Executive Suites, Inc. is available at http://www.barrister-suites.com.

To schedule a tour and to learn more about our Santa Monica Office Space for Rent at 233 Wilshire Blvd., please call Barrister Executive Suites, Inc. at 1-800-576-0744 or email: leasing@barrister-suites.com